|
| 1.Why Chinese Words cannot be viewed£¿ |
As web page display fonts are determined by language settings, please try the following solutions when you are unable to view Chinese Words during your browsing session:
IE4.X£ºAt Toolbar, Select ¡°View¡±, ¡°Fonts¡±, then select ¡°(Simplified Chinese) GB2312¡±.
IE5.X and above:At Toolbar, Select ¡°View¡±, ¡°Encoding¡±£¬then select ¡°Chinese Simplified (GB2312)¡±.
Netscape4.0X£ºAt Toolbar, Select ¡°View¡±, ¡°Encoding¡±£¬then select ¡°Simplified Chinese GB2312¡±.
Netscape4.5X£ºAt Toolbar, Select ¡°View¡±, ¡°Character Set¡±£¬then select ¡°Simplified Chinese GB2312¡±.
Sometimes, web page fonts can also be displayed incorrectly or disorder words may appear due to network transmission condition. Under this condition, please hold down ¡°Shift¡±key, and click on ¡°Refresh/Reload¡± button on your web browser.
Back to Top
|
| ¡¡Steps to configure Chinese Language Settings in Windows XP: |
| 1. Click ¡°Start¡±, ¡°Settings¡±, then select ¡°Control Panel¡±, display screen will appear as below: |
 |
| 2£®Double Click ¡°Regional and Language Options¡±, Below setting window will appear: |
 |
3£®Click on ¡°Languages¡± Tab, and tick ¡°Install files for East Asian Languages¡± option, then click ¡°Apply¡± Button. Your computer will prompt you to insert your Windows XP installation CD. The system will copy all the files, and upon completion, the system will prompt you to restart your computer.
If the option ¡°Install files for East Asian language¡± is already selected in your computer, please go to the next step. |
 |
4£®At the ¡°Regional and Language Options¡± setting window, select ¡°Advanced¡± tab. Under the ¡°Language for non-Unicode Programs¡±, and select ¡°Chinese (PRC)¡±. Click ¡°Apply¡± button, and restart the computer. |
|
 |
Back to Top
|
| 2.How to input Chinese Texts onto Web Pages? |
Your computer must be configured and setup with Chinese characters display feature, and Chinese characters input tools, in order for you to be able to input Chinese texts onto web pages.
If your computer OS is using Windows 2000 or Windows XP£¬You could use the Windows in-built Chinese characters input tool, such as HanYuPinYin input. method For settings and configurations, please refer to Windows User / Help Manual.
If your computer OS is using Windows ME, 98 or lower version, then you would need to install a Chinese Language Support Software, such as RICHWIN, CHINESE STAR, HANSVISION, etc. Before when you want to input Chinese texts, you must first open the Chinese Support Software, select your input method, and place the cursor within the input field and start typing.
Back to Top
|
| 3.Why Chinese Texts Are Unable To Be Viewed Upon Inputting? |
This problem is probably caused by the coding incompatibility between the webpage's language and your Chinese Input Support Software. You can contact the dealer of your Chinese Input Support Software, and update the version of the software.
Back to Top
|
| 4.Why Web Pages Are Unable To Be Displayed? |
The following conditions may cause the web pages to fail displaying:
1. Broken Links
We may accidentally miss out to update certain links of the web pages during the content updating process. If you have notice any broken links, please do not hesitate to email us. We do appreciate very much for your feedback.
2. Congested Network
Web pages sometimes cannot be displayed is due to network congestion, or peak surfing hours.
3. Content Update
You may face the above problem if you are accessing the site during our content updating time. If you face this situation, we would advise you to wait for a short while, and then press and hold the "Shift" key, followed by pressing the "Refresh"/"Reload" button at the Top Brower Menu to load a new updated page.
Back to Top
|
| 5. How to Adjust The Font Sizes? |
When browsing the web pages, the font sizes can be adjusted as below:
IE4.x£¬Under the Top Toolbar Menu, click on "View", select "Fonts", and then select your desired font sizes.
IE5.x or Above:Under the Top Toolbar Menu, click on "View", select "Text Fonts", and then select your desired font sizes.
Netscape4.X:From the keyboard, press "Ctrl+]¡± to increase the font size, or press "Ctrl+[" to decrease the font size.
Back to Top
|
| 6.Why Font Sizes Cannot Be Adjusted In Some Web Pages? |
In order to avoid users adjusting the font sizes freely over some web pages and causing a mess to the overall web display, we have limited and set the web fonts to certain sizes. In this situation, users can share a more standardized web display experiences.
Back to Top
|
| 7. Why IE Error Will Occur? |
The Installation of other application software such as Anti-virus software over the network may sometimes cause conflicts to the IE application. You can re-install IE again to resolve this problem.
Back to Top
|
| 8.Why Certain Web Contents Cannot Be Viewed? |
(1)This problem may occur when a more advanced web design technology is being used to design the web pages. These web contents can only be supported and viewed from a higher version browser. You can upgrade your browser version to resolve this problem.
(2)This problem may occur when special features are attached to these web pages. You can download the necessary plug-in programs to display/view these special features.
(3)These web contents may not be supported by certain browser software as other web design technologies may be used. You can use other types of browser software to read these web contents.
Back to Top
|
| 9.How to Add into Favourites? |
If you do not wish to add certain web sites under your default browsing, you can have another option of adding the front page of a site into your "Favourites" folder. With this, you can also enjoy the speedy surfing experience.
Below are the steps involved of adding a site to Favourites folder:
For using Internet Explorer 4.x and above users
1.Browse to www.etutoronline.net, under the Top Toolbar Menu, click on "Favourites", select "Add to Favourites".
2.Input the name that you would like this site to store in your "Favourites" Folder. If not, then let the computer determines the name automatically. Example of this site's name: "ETUTOR ONLINE LEARNING PROGRAMME¡±.
3.Select ¡°Create In¡± Option, select the folder that you wish to store this website. Upon selection, will be stored under your chosen folder.
4.When you want to view this site, you have to go to the Top Toolbar Menu again, click on "Favourites", then go to your stored folder, and select your desired site's name. Your favorites site will then be loaded onto your browser for viewing.
For using Netscape Communication 4.x users
1.Browse to "www.etutoronline.net". Under the Top Toolbar Menu, click on "Bookmark",
2.Select "Add Bookmarks" to add "www.etutoronline.net" into "Bookmarks". (You can also click on "Bookmark", and choose "File Bookmark". Upon choosing, a "Bookmarks" folder will appear. This will enable you to choose which folder you would like to store this favourite site.
3.When you want to view this site, you have to go to the Top Toolbar Menu again, click on "Bookmarks", and then select your desired site's name. Your favourite site will then be loaded onto your browser for viewing.
Back to Top
|
| 10.How to contact us if you face problems? |
If you face any problem accessing www.etutoronline.net or have any feedback comments, please do not hesitate to contact us at 6742 7555. You can also email to service@etutoronline.net.
We do appreciate your support very much and we would ensure you getting a satisfactory service and surfing experience from us. Thank you.
Back to Top |
